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How to Connect in Business Customer Service Video Training

How to Connect in Business Customer Service Video Training
Item# MP190
Availability: In Stock

Product Description

How to Connect in Business Customer Service Video Training
customer service video training"If people LIKE you, they'll see the BEST in you. If they DON'T they'll tend to see the WORST." -Nicholas Boothman

How to Connect in Business in 90 seconds or less ... is a fun and motivational corporate training video that will teach your employees how to naturally make a genuine connection with everyone they meet.

In business as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression are almost immeasurable.

How to Connect in Business in 90 seconds or less can have a life changing impact on customer service and sales success as well as every other personal relationship in your employees' lives.

Connecting in business is all about...

  • Choosing the right attitude - by being welcoming, enthusiastic, curious and resourceful.
  • Sending the right signals - with your face, body and voice.
  • Get them talking and keep them talking - with a short statement and an open ended question.

  • Customer Service Video Training Purchase Package Includes:

    Need Help?  

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  • How to Connect in Business in 90 seconds or less DVD/video
  • Video length: 16 minutes
  • English and Spanish versions
  • 52-Page Leader's Guide
  • PowerPoint Presentation
  • 10 Pocket Reminder Cards
  • 10 "Great!" Buttons
  • 1 How to Connect in Business Hardback Book

  • Reviews

    " 'How to connect in Business in 90 seconds or less' helps your team grow antennae that pick up on customer needs and interests by teaching what's tough to teach: attitude, body language and conversation that engage customers quickly. The "connecting" lessons are practical and have application for virtually any selling environment. And, using these skills results in great by-product: namely increased sales and productivity while adding a fun element to growing relationships with both external and internal customers." Krag Swartz - Lund Byerly's

    "Nicholas Boothman is very engaging and enthusiastic in his delivery, which will keep the audience interested and entertained. The message reinforces the fundamentals of making a positive first impression in a fresh and lively approach. The core concepts are delivered in a simple and clear fashion with enough visual aids that make it easy to follow and understand. A perfect training program for all sales and customer service employees in any industry." Mary Tierney - The Human Resource Group, LLC

    What Companies are saying about Nicholas Boothman...

    "Nicholas Boothman has the biggest idea to encourage positive and meaningful rapport since "How to Win friends and Influence People." - HBO

    "Positive, energetic and very humorous...this man is magic!" - Ernst & Young

    "Whether you are an employee, a manager or the boss, your success depends on how well you connect with people. No one teaches this skill better than Nicholas Boothman!" - Bob Nelson, Author of 1001 Ways to Reward Employees

    10% discount applies to non-profits,education,government and consultants.